TERMS OF SALE
and Cancellation Policy
Retailer
GR kimono
Name of the Head of Operations
Ray Nozaki
Zip code
〒104-0061
Location
1F, Wakou Building, 8-3-11 Ginza, Chuo-ku, Tokyo
Phone number
03-6263-8468
Business hours
Weekdays 10:00 AM–6:00 PM
Email address
Website URL
Price
Please check each product page.
Payment Methods and Timing
PayPal (credit cards, debit cards, and bank transfers are accepted) Payment is processed when you place your order.
＊Payment Processing: Ichiha Co., Ltd.
Rental Period
3 nights and 4 days (we will send it to you two days before your arrival date). In case of the local shipping in Japan.
Shipping Costs
Shipping from us: We will ship via courier from Chuo Ward, Tokyo, with shipping charges payable upon delivery.
Returns: Please return the item at your own expense, or bring it to our store.
Cancellation Fee
90 to 15 days prior to the date of service…40%
14 to 7 days prior to the date of service…70%
6 days prior to the date of service through the day of service…100%
Late fee
20% of the rental fee per day
What to do if there are stains
Cleaning of stains and dirt caused by normal wear is free of charge (not required).
However, we will charge additional fees for repairs due to excessive soiling or damage, as well as for compensation in the event of loss or theft.