PRIVACY POLICY

GR kimono (hereinafter referred to as “the Store”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in connection with the services provided on this website (hereinafter referred to as “the Services”).

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1. Definition of Personal Information
“Personal Information” refers to “personal information” as defined in the Act on the Protection of Personal Information, and means information regarding a living individual that can identify a specific individual through the name, date of birth, address, telephone number, contact information, or other descriptions contained in such information (including information containing personal identification codes).

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2. Methods of Collecting Personal Information
When users register for the service or make a reservation, we may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, and credit card number. Additionally, for the purpose of kimono dressing, we may collect information regarding height and body measurements.

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3. Purpose of Collecting and Using Personal Information
The purposes for which our store collects and uses personal information are as follows:

To provide and operate this service

To respond to inquiries from users (including identity verification)

To send notifications regarding reservation confirmations and to confirm the shipment and return of rental items

To contact users as necessary for maintenance, important announcements, and other matters

To identify and refuse service to users who violate the Terms of Use or attempt to use the service for fraudulent or improper purposes​

4. Disclosure of Personal Information to Third Parties
We will not disclose personal information to third parties without the user’s prior consent, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Act or other applicable laws and regulations.

When it is necessary to protect human life, physical safety, or property, and obtaining the individual’s consent is difficult

When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and obtaining the individual’s consent is difficult

When it is necessary to cooperate with a national agency, local government, or a party entrusted by them in performing duties prescribed by law

When entrusting personal information to subcontractors (such as delivery companies, payment processors, and dry cleaners) within the scope necessary to achieve the purpose of use

5. Disclosure, Correction, and Suspension of Use of Personal Information
If an individual requests the disclosure, correction, addition, deletion, or suspension of use of their personal information, we will respond without delay.

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6. Contact Information
Please direct any inquiries regarding this policy to the contact information below.

Address: 1F Wakou Building, 8-3-11 Ginza, Chuo-ku, Tokyo

Store Name: GR kimono

Email Address: grkimono.jp@gmail.com

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